How do I book a move?
Call us today at 1 (888) 259-0707 and speak to our dispatch team. We will answer any questions you have and will schedule your move on the first available date or based on your preference.
How does the reservation process work?
When you call to book a move, we ask you a few questions to gather information about your origin and destination, check to see if your preferred date is available. If it is available, and you choose to move with our company, we will confirm that date and you will go to our website, pay a refundable booking fee, and we will dispatch movers on the date agreed upon.
Is your company in compliance with California state licensing and insurance standards?
We are fully in compliance with the California state standard outlined by the California Public Utilities Commission (CPUC). All transportation companies are regulated by this agency and it’s wise to check that your mover is compliant them.
How do I prepare for my move?
The best thing is to plan. Take the day off work and leave your kids with a babysitter or a trusted family member. It’s best to not have children present as large and heavy items are being moved around. While not required, providing water and a light snack to the movers is highly appreciated by them. Also, please ensure that parking is available for a large. 26’ moving truck. If no parking is available, that will further delay the move, costing you more money.
I need to change the date of the move. How can I do that?
We understand that plans can change last minute. Please contact our office personnel as soon as you can, but no later than 72 hours to reschedule. We will do our best to choose the date you like, but please understand that we cannot remove other customers from the schedule to accommodate your move.
Should I do the packing myself?
If you prefer to do the packing yourself, that’s okay. It would be beneficial for you and us to make sure that your boxes are in good condition (we have boxes for sell), are secured properly, and are not overloaded. For example, a wardrobe/garment box is approximately 5 feet tall, if you filled them to the top with books, it could weight 250 lbs. or more, which is not ideal for moving conditions. Book boxes are the smallest of the boxes we offer, at a volume of 1.5 cubic feet. 3.0 ft3, and 4.5 ft3 boxes are for sell. Give us a call for more information on packing.
Should I leave a tip?
Tips are appreciated, but it is not a requirement.